Thank you for shopping at FakeNotes. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.
Due to the nature of our products, we generally do not accept returns. However, if you receive a damaged or defective item, please contact us within 7 days of receiving your order to request a replacement or refund. We may require photographic evidence of the damage or defect.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your card issuer’s policies.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Email Address].
To return your product, you should mail your product to: [Your Physical Address].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Email Address].
Orders can be cancelled within 24 hours of placement. After 24 hours, orders may have already been processed and shipped, and cancellation may not be possible. To cancel an order, please contact us immediately at [Your Email Address].
If you have any questions about our refund and return policy, please contact us at [Your Email Address].
